Long queues outside essential services establishments, strained supply chains, rapidly shifting customer purchase patterns, wildly disconnected demand-supply requirements; these are just some of the visible impacts of the current COVID-19 situation in India. Disruptions to supply chains have been unprecedented in their scale and severity, and these are further amplified when the underlying supply chain is global in nature.

The current situation has truly brought to forefront the interconnectivity and interdependency that exists in every aspect of our lives, but nowhere else has this been more acutely felt than in the global supply chain. In this article, we highlight some of the expected changes and deliberate on impending issues in the supply chain industry in the ‘COVIDian’ era, from both customer and business perspectives.

SOURCE: Business Today

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